Can I use my subscription on multiple devices?
Please pay attention that 1 subscription can be used on multiple devices if it is m3u only, however you can watch only on 1 device at a time.
I’m getting buffering / freezings frequently. Why is this happening?
First thing to do is to restart your router, device and try again. This helps in many cases.
If the issue still continues, you have to test the internet speed directly from your device.
Open this website: www.fast.com directly from your streaming device (not a different). The result should be 20 Mbps or higher.
If your device is not getting the proper speed or your internet provider is throtlling your connection, you’ll experience buffering.
I'm getting constantly buffering / blocking especially during live matches?
This means your internet provider is throttling or blocking your connection. Many internet service providers in UK (sometimes from other countries too) are having this issue and the only solution for this is to use a VPN.
Do you have EPG?
Yes, we do have EPG. We usually send the epg links when sending your order. If you have not received it, contact us a
Do you offer refund?
We stand behind our service. You do not like our service! Cancel any time and pay only for the period you have used.
How long before I can use service?
We activate all new accounts in 30 minutes to 12 hours hours after the invoice is paid.
How to install your IPTV on Android?
There is a lot of IPTV apps on Play Store but in this tutorial, we will use IPTV SMARTERS app.
You can download the app from this link: DOWNLOAD
Install the App, Open it, Click on “+” then click on the button “Login with Xtream Code API”
You should enter the host the user and the password, you will find them on your member area
NB: on your member area the host will be ending with /c you should delete this part.
How to install your IPTV on iOS?
You can use KODI if your device is jailbroken, if no you can use this app: GSE SMART IPTV or IPTV SMARTERS as explained on ANDROID Part
* Go to the remote playlist
* Add the m3u URL link available on your member area.
How to install your IPTV on KODI?
* Open Kodi
* Select SYSTEM
* Select TV (or Live TV if you are on a version lower than 15.2 and if you are then consider updating)
* Select General
* Select Enabled
* You will now see a pop-up saying that you have no PVR Client enabled. Select OK
* Scroll down and select PVR IPTV Simple Client
* Select Enable
* Select Configure
* In General select M3U PlayList URL, Type the URL Link available on your member area
* Select OK
* Reboot Kodi
* On your Home Screen, you should now see TV (or Live TV if on an older version of Kodi). Open that to see the live channel list
How to install your IPTV on MAG?
* Leave your Mac Address with the order NOTE
* Enter our URL PORTAL on your Mag that sent to you via email
* Reboot your box
How to install your IPTV on SMART TV?
To install our IPTV channels on your SMART TV, you will need to download
Smart IPTV app (SIPTV) and follow the steps available on their website http://siptv.app/
I’m getting a black screen in all channels, what should I do?
If you are using a set-top box such as MAG or AVOV and have just set up your device with our service, you will need to perform a hard reset of your device. Simply power off your device, unplug your power cable and re-plug it in.
For Kodi, you will need to clear your cache. If unsuccessful, attempt a re-install of Kodi itself.
My account is not working what should I do?
First, please check your network connection, reboot your router and device, and then try again. Secondly, if your network connection is no problem, please check whether your account is used on other devices. as you can view from more than 1 device at the same time.
My m3u link is not working?
If the link is not working, always check the link on PC using the VLC software. If it works it means that there is something wrong on your end. When typing in your M3U link make sure you are not entering any space and you are not using your M3U link on other devices.Contact us or create a support ticket if the link does not work on your PC after troubleshooting.
What payment methods are available?
What payment methods are available?
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